It's time to J-Globalize your business

Intercultural communication and global business success programs like no other

Global Business Writing &         L5
Logical Thinking 

Create better business outcomes by writing English emails and documents in a clear, persuasive global style

The problem is Japanese tend to write unclear, overly polite, strangely formatted English documents without clear purpose, logic or persuasive power.

Learn global English logic and style, and produce faster. better business results.

Now I realize it makes a big difference when I say clear request first, benefits, reasons and deadline. And it looks ’native’ when I use paragraphs.

General Affairs Coordinator
, Energy Company

Your program is much better than the other seminars that just teach English skills because you focus on the cultural gaps. For example, my colleague does not understand why they hardly have any response from foreign venders. He send the Japanese style E-mail insistently, and finally the venders does not respond at all. It is not because the lack of English skill, as you know.

Office Equipment Maker, Innovation Manager

I really enjoyed it and learned a lot from your program. the ‘conclusion-development-conclusion’ style you described thoroughly made sense. I wish I could’ve learned it when I was a new graduate.

Customer Support, Global CRO

The Purpose of this workshop:

■ Write effective English emails, reports and presentations so global stakeholders approve your ideas, support you and take action.

Who is it for?

■ Japanese staff who need to support or influence global counterparts via written English

How will participants benefit?

■ Write clearly, concisely and persuasively by front loading your The Purpose of this workshop and focusing on clear requests and benefits from your reader‘s viewpoint.

■ Use proven formats for clear, polite and positive language to keep motivation high, even when dealing with problems and risks.

■ Understand logical thinking for proposing and reporting in English

Build relationships and collaboration by showing your real friendly, caring self

Workshop Methodology:

■ Learn to write simple, effective documents, useful for your real global work, based on bridging intercultural differences,

■ Two level business writing program:  seminar 1 about basic global writing skill – based on emails; seminar 2 about writing different types of document

  1. Global Business Email Writing
  • Clear “Low context” subjects, introductions and summaries
  • Paragraph structure and logical thinking
  • Clear, concise, correct, convincing, caring style
  • “Reader-focused” style and benefits, relationship building
  1. Global Business Documents
  • Convincing proposals, reports, presentations
  • Clear Agreements and scope of work project plans
  • Trouble shooting, positive criticism to achieve your goals, dealing with complaints

Program highlights

■ Write emails, reports and presentations that get your stakeholders approving your ideas, supporting you and taking action.

■ Write clearly, concisely and persuasively by front loading your purpose and focusing on clear requests and   benefits from your reader‘s viewpoint.

■ Use proven formats for clear, polite and positive language to keep motivation high, even when dealing with problems and risks. Whilst being clear, build relationships and collaboration by showing your real friendly, caring self.

Facilitation Agenda   Seminar 1. Global Business Email Writing   

 

Time Topic Details
9:00 A) SET-UP 1. Introductions,
2. Open Communication
3. What is Logical thinking?
4. What is good business writing?
Overview/Challenges:
1. Qualities of a good leader?
2. Your issues/questions with emails?
3. Email Functions & Cultural Differences
B) CULTURAL 1. Low Context style: 5Cs of email (Clear, concise, correct, convincing, caring)
C) FUNCTIONAL SKILLS / LOGICAL THINKING

 

 

Clear:
1. Paragraphs,
2. Front Loading, Linking Words      <Break> (10 mins)
10:40 Concise:
1. Pronouns,
2. Lists,
3. Over-communication
Correct:
1. Grammar,
2. Vocabulary (openings, closings),
3. Format    <Lunch> (60 mins)
13:00 Convincing:
1. Low-Context Reader,
2. Benefits,
3. Positive Criticism,
4. Trouble-Shooting    <Break> (10 mins)
14:30 Caring:
1. Reader Focus,
2. Leadership: C.A.R.I.N.G., Relationship Building
Logical Thinking
1. Main idea,
2. Assumptions,
3. Paragraphs,
4. Hierarchy,
5. Sets,
6. Order,
7. Conditions         <Break> (10 mins)
15:30 D) SIMULATIONS Assignment:
1.Editing checklist,
2. fixing own writing,
3. Run n’ Write
15:55 E) WRAP UP Review:
1. Personal Email Goals,
2. Your issues/questions
Personal Plan:
1. Stop Start Continue,
2. Next Homework           <17:00 Close>

 

Facilitation Agenda   Seminar 2. Global Business Documents Writing   

 

Time Topic Details
9:00 A) SET-UP 1. Introductions,
2. Review of Global English
Overview/Challenges:
1. Workshop goals,
2. Leadership in documents,
3. Your company’s style: debate,
4. J-Global model
B) CULTURAL DIMENSIONS 1) Low context documents:
1. Clear Ideas: Third party understandable,
2. Clear Navigation: Speed readable,
3. Logical and Persuasive
2) Formality: Matching formality to the reader and situation   <Break> (10 mins)
10:40 C) FUNCTIONAL SKILLS

 

Document Creation: Mind mapping: 1. For quick and logical organization, 2. For paragraph writing
Content formats:
1 .Concise, clear, well-formatted writing,
2. Visual clarity and attractiveness (charts, layout etc)
Story-telling:
1. Examples, Analogies, demonstrations,
2. Evidence (Data, case-studies, quotations, personal experience, demonstrations)
Memorableness:
1. Activities, checklists, quizzes,
2. Memory techniques        <Lunch> (60 mins)
13:00 Document type – structures and best practices:
1. proposals,
2.reports,
3. statement of work (SOW) plans,
4. white papers,
5. case studies,
6. agreements
14:30 D) SIMULATIONS

 

Review – Full Document Creation: groups choose and make one different type each   <Break> (10 mins)
15:35 Change agent consulting: Put ‘global communication change initiative’ into a proposal format
16:30 E) WRAP UP Assignment: Editing checklist, fixing own writing, Run n’ Write.
Review:
1. Personal Document Goals,
2. Your issues/questions
Personal Plan:
1. Stop Start Continue,
2. Next Homework   <17:00 Close >

Sample Program Slides

Learn effective writing skills

Logically show your ideas

Write persuasive requests

サンプル

効果的なライティング
スキルを学ぶ

論理的に自分の
アイデアを示す

説得力のある要求を書く

Program design by Jon James Lynch and J-Global facilitators. Copyright K.K. J-Global 2018. All rights reserved

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