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Intercultural communication and global business success programs like no other

Global English Mindset            C30

(G.E.M.) Intercultural Workshop A:

20 Rules for Executive Situations

Create positive relationships with global top executives, government, media and overseas staff

Many top Japanese executives can’t build strong enough relationships with overseas counterparts because of cultural and language gaps

Enjoy friendly, clear, persuasive conversations with VIPs using the simple English you already know.

Very interactive yet not hard for beginners. Thanks to your concept “Do not think in Japanese. Think in English.”, I got a very good experience.

China Subsidiary CEO, Cosmetics Company

Yesterday’s seminar brought a new way of thinking for me and I learned a lot. I thought Jon was a wonderful person who understood the way of thinking of Westerners and Japanese people. I also want to absorb the good part of Western people’s way of thinking.

Director, Construction Company

Thank you for the amazing session, I have attended many sessions, trainings and classes about global business, team, leaders and market which were not as interesting as today’s session because many of those teachers do not have enough business experiences in Japan and other countries.

Sales Director, Global Software Company

The Purpose of this workshop:

■ Change to a positive mindset and understand intercultural communication basics as first step. Then it becomes easier to look confident and create strong relationships with VIPs, media, clients, partners, managers and staff in global executive intercultural situations, regardless of your English level, or if you are using an interpreter.

Who is it for?

■ Japanese CEOs and executives who will communicate in global business

How will participants benefit?

■ Make charismatic first impressions to build friendly relations when first meeting important people in English speaking global business

■ Learn useful key phrases and body language for key situations such as informal networking, speeches, coaching local leaders and talking to media. Learn skills to discuss strategic, interesting topics in basic English, with bilingual support as needed.

■ Talk in a clear, simple persuasive way when you make short key speeches – such as sharing your organization’s vision, values, mission and strategy, or congratulating, thanking or apologizing.

Workshop Methodology

■ Firstly, agree to change to “English personality,” learn to think in English and use open communication skills.

■ Clearly experience cultural differences and see why discussion, media interviews and negotiations need to be done in different way in English. For example maintaining eye contact and smiling for handshake or “cheers” is essential for building trust in global business , but many Japanese executives bow their head or look at their glass at this key moment.

■ Practice real situations such as VIP networking, writing, interactive meetings with local staff, inspiring speeches, and strategic presentations.

■ Change your mindset to coaching style for giving instructions and feedback to non-Japanese leaders, and feel positive about planning own learning.

■ Participate in full program or just shorter parts, scheduled to match an executive’s busy schedule: including sessions at meals or when traveling.

Program highlights

■ Useful before overseas postings, or for general global skills. Many Japanese executives promoted due to their skill in domestic business may be unaware how differently they need to behave, or lack confidence speaking English. We make it easy, fun and motivating to communicate in English situations.

■ Even using an interpreter is not effective if the ideas are not presented in a cultural style the audience can understand, and anyway body language and simple friendly “small talk” are important in making a positive impression.

■ Learn key differences in social interactions, media mindset, and leadership –practice them in simple role plays with key dialogs, adaptable for own use.

■ Bilingual text and activities allow confident participation by all English levels.

■ Modular style allows different ways to deliver these learnings:  1-1 full day coaching, or executive group short speech

Facilitation Agenda

 

TIME ITEM DESCRIPTION
09:00 Orientation Purpose, goals, introductions. Benefits of “English personality” for English-speaking situations.
09:10 Make positive impressions Network with VIPs and local staff using open, friendly communication, positive body language.
09:30 Clear and persuasive vision Prepare simple, logical, persuasive ideas for sharing your organization’s mission, values, strategy and goals to achieve your purpose of global trips and meetings.
10:00 Control the conversation Think in English, using multiple ways to say your idea.  Interrupt, check & respond quickly with key point.

Intonation, pace & pause to signal ideas.

10:35 Intercultural presentations Clear purpose and memorable format. Physical skills. Q&A. Intercultural congratulating, thanking, apologising and praising. Using an interpreter.
11:30 Effective global meetings Global style chairing, agenda and wrap-ups in meetings. Participating actively: summary/checking
13:00 Intercultural negotiations Win-win negotiation principles and flow.. Persuasive email.
14:30 Dealing with global media Understand differences in media style and purpose. Plan and deliver your key message
15:20 Coaching local leaders Growth mindset: praising effort, goal orientation. Coaching: lead via questions, active listening.
16:40 Continuous learning How to keep learning English communication skills your best way.  Next steps. (Finish 17:00)

Sample Program Slides

Build positive relations with VIPs

Communicate proactively

Share your key messages persuasively

サンプル

VIPとポジティブな関係を構築する

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Program design by Jon James Lynch and J-Global facilitators. Copyright K.K. J-Global 2018. All rights reserved

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